Terms and conditions

WHAT WE DO
Kalopsia is a windowshop, with the intention to inspire the passenger in the street. Our window shows beautiful, carefully picked vintage and second-hand items with cool new ones. All items are handpicked with love. Every single item we sell has been touched by our hands and seen by our eyes.

We are passionate about styling and interior and not just for my own window. If you like our style and would like to collaborate for different projects, such as giving a new look to your window, don’t hesitate to contact us.

KALOPSIA
ROOS PETRIE
WINDOWSHOP
Haarlemmerdijk 171, Amsterdam
roospetrie@hotmail.com
0031-6-14467179

The Webshop

Shipping & Delivery
You will receive confirmation e-mail immediately after placing your order. Orders are shipped within 2-4 working days. Shipping costs are not included in the product price. For International Shipping an additional €7,95 will be charged. PostNL handles the delivery of your order.

Pick-Up Service
It is possible to order online at Kalopsia.nl and pick up you order at a certain point in Amsterdam. After receiving your order we will inform you when you can come and where to pick it up.

Privacy & Security
Personal information will be saved and handled with care, will never be disclosed to third parties and will only be used for the delivery of your order.

Returns & Replacements
New items. You can return new items within 14 days.
Please follow our rules for returning so we can help you as well as we can.

Should you wish to return any items please follow the instructions below:

– Contact Kalopsia by mail or phone;
– Return the items within 7 days of receipt of goods,
– Goods must be returned in their original condition as they were posted.
– Goods must be returned or exchanged at your own cost.
– Please use a traceable or insured method such as a recorded delivery.
– Obtain a proof postage from your Post Office.
(as we cannot refund for items that are lost on their way back to Kalopsia.)
– The money will be refunded as soon as possible after receiving your return (with a maximum of 14 days). We will always refund the money to the same account as which you paid with.
We offer refunds but regret we are unable to refund postage charges for the dispatch or return of items. We reserve the right to refuse refunds on any items believed to have damaged since dispatched from the web shop Kalopsia.

Vintage or Second Hand items
Vintage items or Second Hand items cannot be returned.

Ordering
The prices for the products and services are in Euro, including VAT and national shipping costs. Excluding transaction taxes or other levies, unless otherwise stated or agreed in writing.

F.A.Q.
WHEN WILL MY ORDER BE SHIPPED AND DELIVERED?
Most orders are shipped within 2-4 days, after receiving your payment.

HOW MUCH ARE THE SHIPPINGCOSTS?
Depending on the weight, the International costs are €7.95

Company information
Phone: +31 6 14467179
Mail: roospetrie@hotmail.com

VAT/BTW NL146382079B02
CC/KVK 63930048